Experience your
employees’ reality.
In real time.

Qualitative feedback analysis with a semantic engine that groups comments by topic and sentiment. 5 configurable feedback types, advanced segmentation and automatic trending topics.

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5

feedback types

Semantic engine

trending topics

Anonymous

with segmentation

Excel

exportable

Feedback
Configure how you want to receive feedback

You decide how feedback is collected

Turn each category on or off based on your company's needs, and decide how information is collected and displayed.

Public or private wall

Each type can be shared openly or stay between the employee and the organization.

Flexible identity

Confidential (only the area is shown) or with full name — the employee decides.

Anonymous by default

Segmentable by hierarchy, function, or demographics.

Want to go deeper into what feedback is and its role in your organization? Check out our complete guide →
Active listening configured for your company

5 feedback types.
You choose which ones
you want to receive.

Happyforce has 5 feedback categories that you can activate or deactivate according to your company's needs. You receive exactly the information you need, easily categorized.

What each type means
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Recognition: Best practices valued among colleagues.
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Celebrations: Personal and team achievements celebrated.
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Suggestions: Improvement ideas from the front line.
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Improvement opportunities: Signals of what isn't working.
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General information: Context and open communication.
Social wall among colleagues

A wall where the team supports each other and shares experiences.

When feedback is public, it doesn’t stay only between the employee and the company. Any colleague can see it on the wall, reply to help or share their perspective, and show support with a simple "like".

Respond to people's feedback

Turn feedback into action in 3 ways

An anonymous comment doesn't mean it goes unanswered. Happyforce gives you three ways to close the loop:

Private, confidential chat

Open a direct conversation with the employee to understand their situation and help them. Their identity is only revealed if they choose to.

Public reply

Reply so the whole team can see that it's been heard and what will be done.

Announcement mode

Post the comment and your reply as an announcement that everyone sees when they open the tool.

Looking for concrete tips on giving and receiving feedback in your team? Here are some keys →
Semantic engine

Discover your company’s trending topics — without reading every comment.

Happyforce’s semantic engine detects and groups comments based on the same topic and predominant sentiments. Visually and in seconds, managers know the most relevant topics in their teams this week.

No need to read 200 comments. The system identifies patterns, categorizes sentiment and flags what needs attention.

checkAutomatic grouping by topic and sentiment

checkReal-time trending topics

checkIdentifies negative signals before they escalate

checkExportable to Excel for management reports

What our customers say

“Happyforce allows you to reach the entire team (including production departments) where colleagues’ opinions will improve many processes.”

Natividad · Dr. Schneider Spain

Semantic engine trending topics

Unread feedback is useless.

Happyforce’s semantic engine groups it, categorizes it
and tells you what needs attention this week.

Book a session
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5 feedback types
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Semantic engine
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Advanced segmentation
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Personalized demo