More than 8.000 people. 4 consecutive years of research. The most comprehensive study on wellbeing and work engagement.
WITH World Happiness Foundation - Malaga University
The most important from the report
Not academic data. The patterns that determine whether your organisation retains talent or loses it.
Finding 01 · The gap
Work should contribute to people’s happiness. Almost everyone believes this. Very few experience it. That gap has a measurable cost in turnover, eNPS and productivity. 17% say their work harms their happiness.
Engagement
Happiness and engagement are inseparable. 117 eNPS points separate the happiest employee from the most unhappy.
Leadership
121 eNPS points separate the best from the worst leadership. Leading teams is the biggest driver of engagement.
Generations
Gen Z and Millennials remain the most disengaged. Baby Boomers the most committed.
Global eNPS is negative for the first time
Falls from +3.60 in 2025 to -3.55 in 2026. First time in 4 editions with more detractors than promoters. In Spain the figure is -23.8.
The hybrid model keeps winning
eNPS +6.8 in hybrid vs -14.6 in full in-office. Leadership weighs 5x more than the work model.
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From the study to your organisation
These are averages. Your organisation could be well above or well below. Happyforce tells you in less than 4 weeks.
No commitment · Result in less than 4 weeks · Your sector as benchmark
